Privacy Policy - Mobispark Creations Technology LLC

This Privacy Policy describes how Mobispark Creations Technology LLC ("Mobispark", "we", "us", or "our"), a company registered in the United Arab Emirates and operating from Adel Mohammed Ali Jaseem bldg, Al Quoz, Dubai, United Arab Emirates, collects, uses, and shares information about you when you visit our website at mobisparktech.com (the "Site") and use any applications or services we provide (collectively, the "Services").

By using our Site or Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Site or Services.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly: When you contact us via email or any contact form, we collect your name, email address, and the content of your message.
Usage data: We may automatically collect certain technical information when you visit our Site, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and referring URL.
Device information: We may collect information about the device you use to access our Site, including device type, operating system, and unique device identifiers.
Cookies and tracking technologies: We may use cookies and similar tracking technologies to enhance your experience. See Section 5 for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To operate, maintain, and improve our Site and Services.
To respond to your enquiries and communications.
To analyse how visitors use our Site in order to improve content and performance.
To detect, prevent, and address technical issues or fraudulent activity.
To comply with applicable laws and regulations.
To send you updates or information about our upcoming apps, with your consent.

3. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal data is as follows:

Legitimate interests: To operate and improve our Site, analyse usage, and prevent fraud.
Consent: Where you have explicitly agreed, such as subscribing to communications.
Legal obligation: Where we are required to process your data to comply with applicable law.

4. Sharing of Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We may share information with trusted third-party vendors who assist us in operating our Site and Services (e.g., hosting providers, analytics services), subject to confidentiality obligations.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse Site traffic. Cookies are small data files stored on your device. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

We may use the following types of cookies:

Essential cookies: Necessary for the Site to function correctly.
Analytics cookies: Used to understand how visitors interact with our Site (e.g., Google Analytics or similar services).
Preference cookies: Used to remember your settings and preferences.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request a copy of the personal data we hold about you.
Correction: The right to request that we correct inaccurate or incomplete data.
Deletion: The right to request that we delete your personal data, subject to certain exceptions.
Restriction: The right to request that we restrict the processing of your data.
Portability: The right to receive your data in a structured, machine-readable format.
Objection: The right to object to our processing of your personal data.
Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@mobisparktech.com. We will respond to your request within 30 days.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Transfers

Your information may be transferred to and processed in countries other than the United Arab Emirates. When we transfer personal data across borders, we take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Mobispark Creations Technology LLC
Address: Adel Mohammed Ali Jaseem bldg, Al Quoz, Dubai, United Arab Emirates
Email: info@mobisparktech.com